My experience with IntenseDebate

Well, I might as well post this seeing I have used it for a while now I thought I would do an article on it and what I felt about it.

To be honest that to start with IntenseDebate didn’t suit any of my needs at all but now using it overtime, it got to a point in which I honestly can’t see nothing wrong with it and don’t know why I removed it the first time anymore. I first looked into IntenseDebate after I installed the WordPress plugin qTranslate to have Tweaked for your Pleasure in both English and Hebrew.

Sadly, over some time, the comments started to merge into English and Hebrew. This was because qTranslate couldn’t support comments in two languages so it never had an idea on how to do that so it just displayed them both. While this was fine for people whom could read both languages, my “visitors” got to the stage where neither of the two could read the other language.

Naturally, this started to cause a problem. So I set out looking for a comment system that would work with qTranslate but this was never the answer as I never found a plugin that did. But, the first plugin I tried was IntenseDebate. IntenseDebate installed without any issues and I set it up quite quickly and there wasn’t really any issue other than one thing – user logins.

As some of my regulars commenter(s) will know that this become a massive issue. After posting it on IntenseDebate help forums, I got a reply back saying it was not possible and that OpenID may have been an answer. After messing around with OpenID provider on Tweaked for your Pleasure, I gave up and went back to the old commenting system in WordPress. Still, I was back at step one.

I then looked into DISQUS and after a while, I notice that it had a “stand alone” installer. After looking at this, I notice it was perfect for what I needed. It meant I needed two installations – one for English and one for Hebrew. Also what was better that DISQUS had more then one language support. I thought this was perfect but after a while, I noticed that it wasn’t.

It was at this time, I called it quits and disabled comments on the Hebrew side of the website. However after a month or so like this, the “Hebrew” section of the website screwed up so I disabled it completely. But after a bit longer, I decided to get it all working again and it was at this time I once again looked at IntenseDebate. Now, I ain’t sure how I missed it last time but I saw at this time IntenseDebate had a stand alone installer as well. Even better, it was also at this time IntenseDebate opened up translations to the public.

Not wasting time, I went ahead and installed the WordPress plugin for the English site and the stand alone installer on the Hebrew section and set it up to use the Arabic language (this is until it supports Hebrew as most whom understands Hebrew knows Arabic) and up to today, it working well and perfectly. But there was still one issue left – users. Not only did I miss that, I also missed User Synchronisation. After setting that up for all my users (wasn’t easy, took along time).

After that was done, my members are now happy about it and from after installing IntenseDebate, some articles published on here has now actually got people debating in a way I wouldn’t have seen on the old comment system. Not including support for OpenID, Facebook etc that other members has enjoyed and use. What I was also happy about is what there was a replacement for my webcam commenting system that I had on the old one. I would have loved IntenseDebate to have used Riffly but we will see in time.

Also, I have to say that support is very good as well. If you have a problem, then do look into it and help you and I do have to say, one of the staff that is very helpful is Michael Koenig.

So to sum it up. Well, would I advice someone to use IntenseDebate?

Well, I wouldn’t use it on Ask a Jew, Behind The Science, Matthew’s Portfolio (all languages), Tweaked for your Pleasure and Ultima Development Laboratories if I didn’t πŸ˜‰

11 thoughts on “My experience with IntenseDebate

  1. Michael Koenig

    Wow, thanks for the great post! It's my pleasure to help out. πŸ™‚ User integration is something that has come up quite a bit lately. While we currently don't offer a way to do this, it's something that we're looking into for future development.

    Good news — we've just received our Hebrew translation! We're anticipating RTL issues, but I'll keep you posted on our progress. Thanks again.

    Reply
    1. Snat Post author

      Oh wow, that come out quite quick. If you need anyone to test it, confirm it etc do let me know πŸ™‚

      Ya, I agree with the user integration. I was impressed with it so far. While I had to do it by hand, looking back now it was worth it.

      Thanks again for all the help you given me. I am guessing that ID will be opening a new support forum soon (If I recall correctly, I heard about it being powered by bbPress) ?
      My recent post November Blog Post #1

      Reply
      1. Michael Koenig

        Cool, thanks for the offer. I'll let you know when we're ready to test (should be very soon).

        Yes, we will be using TalkPress (built using bbPress). We're working on a super-cool project that will facilitate our move and integration (sorry no details at the moment), but once that's done our forums will be open for business.

      2. Snat Post author

        Thanks πŸ™‚

        Ya, thought it would be TalkPress. I take it you will update your blog when the forums come so I will be sure to keep an eye.

        On my IPB 3.0 forum, I been working out a way to sync IPB users with IntenseDebate as one forum I own had an issue of integration after I moved from bbPress to IPB. Nevertheless to say, I am gonna be trying it out soon with a few select members of that forum πŸ˜€
        My recent post November Blog Post #1

  2. Wild Cat

    At least the old comment system could use html tags so you could formate the text (bold, italic quote..and so on)…… you can not do it on this one :S

    Reply
    1. Wild Cat

      oh geeez…… how many times have I asked you if it was possible??

      I can't… o.0

      So what tags do you use? BB tags……. HTML tags……. or some special IntenseDebate tags?

      How can you post quotes?

      Reply
      1. Snat Post author

        It is normal HTML tags like this (remove the space).

        < strong >Text here </ strong > = Text here

        < quote >Text Here < /quote > = <quote>Text Here</quote>

      2. Wild Cat

        Well lets see then…

        Text formating tags:

        Bold = < b>Bold</ b>

        Bold 2 = < strong>Bold 2</ strong>

        Underlined = < u>Underlined</ u>

        <s>Stroke</s> = <s >Stroke</s>

        Quote

        = < blockquote>Quote</ blockquote>

        <center>Center</center>
        =< center>Center</ center>

        <cite>Cite</cite>
        =< cite>Cite</ cite>

        Italic = < i>Italic</ i>

        <img src="http://i128.photobucket.com/albums/p165/lucinka58/IHWC-forum_userbar.png&quot; />
        = <im g src="url of image" />

        <font color="#3300FF">Color</font> = < font color="#3300FF">Color</ font>

        guess I take it back then….. most tags work, but only if you know them :S some editor would be useful…..

        PS.. of course, remove all spaces from the tags…

Leave a Reply