Published on November 28th, 2010. Last updated on November 28, 2010.
Having been within the hosting industry I have seen many web hosts oversell their disk space but more importantly their data transfer and ultimately their bandwidth. This article is not about that though as I am sure you can read the horrors of mass overselling on Webhosting Talk but rather more about the oversell of bandwidth on the backend of the Internet â€“ The Internet Service Providers (ISPs).
It is no secret that Internet Service Providers do over sell their bandwidth as otherwise they would not make as large amount of profit (no matter what ISP tells you, they are lying until they can prove otherwise which they have NOT yet done at the time of posting). They know or rather they hope that not everyone will use their connections at the same time as if they do then they know everything is going to lagging hell.
I am sure your Internet Service provider does the same. Go and check their terms of service and if it says something like the following then you can be sure your Internet Service Provider is overselling.
In order to give the best service possible, we limit your max speeds during peek times in order to allow others to have a good browsing experience.
What that basically means is the following:
LOL we are so totally over selling our bandwidth and if people starts to try and use what they paid for during peek hours when everyone else is on then our systems is going to crash and burn LOL
Oh and if we see you using to much data transfer out of your unlimited amount which we can not physically supply anyway then we are going to ban you for â€œexcess amount of usageâ€. Oh and we also do not give your MAC addresses without maxing out your credit card LOLZOALG
Thing is, Internet Service Providers simply can not handle the amount of people they are selling too. They really just hope you do NOT use what you pay for and if you do then they will either cap you further (and then blame it on you are using to much), block you or something on those lines.
I am sure you are now asking â€“ But at least it is cheaper for me. Due to overselling their bandwidth they are passing the savings onto me. Well the answer is no they are not. You are not getting any savings out of it and ultimately, you are losing OUT on what you pay for as you simply can not use it (if you get the full speed in the first place).
And Internet Service Providers will not admit it although everyone knows they do it as simply if they do then customers will moan saying they are not getting what they pay for.
So what happens when you actually complain about your Internet connection being capped. Well, it sounds something like this:
You: Hello. I am currently ringing up wondering why my Internet connection speed is less then 512kbps even though I pay for a 8mb broadband and have a unlimited data transfer plan.
Support: à¤¨à¤®à¤¸à¥à¤¤à¥‡, à¤®à¥‡à¤°à¤¾ à¤¨à¤¾à¤® à¤à¤²à¤¨ à¤¹à¥ˆ
You: Umm, hello ?
Support: à¤†à¤œ à¤®à¥ˆà¤‚ à¤¤à¥à¤®à¥à¤¹à¥‡à¤‚ à¤•à¥ˆà¤¸à¥‡ à¤®à¤¦à¤¦ à¤•à¤° à¤¸à¤•à¤¤à¤¾
You: Do you speak English ?
Support: à¤•à¥à¤¯à¤¾ à¤†à¤ª à¤šà¤¾à¤¹à¤¤à¥‡ à¤¹à¥ˆà¤‚ à¤•à¤¿ à¤¸à¤¾à¤¥ à¤†à¤²à¥‚
You: Can I speak to someone else ?
Support: à¤®à¥ˆà¤‚ à¤¸à¤®à¤°à¥à¤¥à¤¨ à¤•à¤° à¤°à¤¹à¤¾ à¤¹à¥‚à¤ .. me no do ?
You: Can I speak to a manager please ?
Being forwarded please holdâ€¦
Manager: Ù…Ø±ØØ¨Ø§ ÙƒÙŠÙ ÙŠÙ…ÙƒÙ†Ù†ÙŠ Ù…Ø³Ø§Ø¹Ø¯ØªÙƒ Ø§Ù„ÙŠÙˆÙ…
You: Oh fuck this shit.
And then when you come to cancelling it the same thing happens. So ya to sum it all up. Internet Service Providers do not provide you with what you are actually paying for and if you use to much then you are kicked off.
Oh well, 3G time I guess.