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Tales of Snat

Sarcasm, Nonsense, Absurdity, and Thoughts.

expectation management

Fed up with call time lies

5th May 202417th April 2024 by Snat

If there is one phrase that highlights the problems with companies and the “quest” for higher profits at the expense of their customers is the following.

We are currectly experiencing an unexpectly high amount of calls and your call is important to us. Please wait.

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Categories Rants Tags call wait times, company excuses, COVID-19, Customer Service, expectation management, hiring staff Leave a comment

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