Tag Archives: Ticket Web

Why the credit?

Credit is something I never really understood well when it comes to companies giving refunds. The main reasons for offering credit is simple – it is cheaper for them as no actual money is traded, it keeps you trapped with them as if you want to use that credit then you got to use it with them and that I have to say is what is annoying.

So the other day I submitted a ticket to the former web host of Snat.co.il stating that the website was offline yet again and that I wanted to know the reasoning why. So after a few ticket replies debating at them, I then asked for a refund as they have been offline for quite a while and quite often.
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